Privacy Policy

This Privacy Policy explains how the Bet Center project operated via the centerwins.com website ("we", "us", "our") collects, uses, discloses and protects personal data of players and other visitors. It applies to all individuals who access or use centerwins.com or any associated versions, regardless of their location, with particular focus on users in the United Kingdom.

This Privacy Policy is an integral part of the terms governing your use of centerwins.com. By creating an account, placing bets, or otherwise using the services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, you should not use the website or our services.

Effective date: 1 January 2026

Who We Are

The online gambling services associated with the Bet Center project are provided through the website located at centerwins.com (the "Website"). For the purposes of applicable data protection law (including the UK General Data Protection Regulation ("UK GDPR") and, where applicable, the EU GDPR), the entity that determines the purposes and means of processing your personal data is the operator and owner of the Website (the "Operator").

Based on the information available, the Operator is an offshore gambling company targeting players in the United Kingdom from outside the UK. Publicly verifiable information about the Operator's precise legal name, registration number and registered office address is currently limited, and no active licence has been identified in the UK Gambling Commission public register for the "Bet Center" brand. The Website may claim or rely on an offshore licence (for example in Curaçao) and may be administered via jurisdictions such as the Marshall Islands or Costa Rica; however, such licensing and registration information remains unverified and may change over time.

For data protection purposes, the Operator is the data controller of personal data processed in connection with the centerwins.com Website and the Bet Center project. Where services are provided jointly with third parties (for example payment providers), those third parties may act as independent controllers or processors in accordance with their own privacy notices.

Data Protection Contact

The Operator intends to appoint a dedicated Data Protection Officer ("DPO") or privacy officer. Until dedicated contact details are formally published, you may address privacy-related enquiries by using the contact channels made available on the Website (for example, any "Contact Us" or support function) and clearly marking your message as a "Privacy / Data Protection Request". Once a specific DPO email address, telephone number and postal address are available, this section will be updated and the information will also be displayed on the Website's contact or legal information pages.

What Personal Data We Collect

We collect and process different categories of personal data when you visit centerwins.com, register an account, or use the Bet Center gambling services.

Identity and Contact Data

Personal identification data: full name, date of birth, nationality and other information required to verify your identity and age.
Contact details: email address, country of residence, billing address and any telephone number or other contact information you choose to provide in your account or in communications with us.
Verification data: copies of identification documents, proof of address, payment card screenshots or other KYC/AML documentation you upload for verification purposes.

Account, Behavioural and Usage Data

Account data: username, account ID, language preferences, settings, communication preferences, and records of bonuses or promotions you have accepted.
Behavioural data: betting and gaming history, stakes, wins and losses, game sessions, clicks and navigation paths on the Website, time and duration of sessions, interactions with customer support, and information derived from responsible gambling tools (for example self-exclusion or deposit limits).
Log and technical data: IP address, browser type and version, device identifiers, operating system, approximate location derived from IP, access timestamps, and server log files relating to your use of the Website.

Payment and Financial Data

Payment method data: limited payment card details (for example masked card number), e-wallet identifiers, bank account details or other payment instrument information you provide.
Transaction data: deposits, withdrawals, bonus credits, chargebacks, refunds, failed payments and related correspondence, including information required for anti-money laundering ("AML") checks and financial reporting.

Cookies and Similar Technologies

Cookie data: unique identifiers stored in cookies or similar technologies (such as pixel tags, web beacons, SDKs) that record how you use the Website, your preferences and, where applicable, your consent choices.
Analytics and advertising data: information collected via analytics and advertising tools (for example device identifiers and events) that help us understand performance, detect fraud and, where permitted, personalise marketing.

We may also receive information about you from third parties such as payment providers, identity verification services, anti-fraud databases, marketing partners and affiliates, where this is necessary to comply with legal obligations, prevent fraud, or comply with our contractual obligations.

Legal Basis for Processing

We process your personal data only where we have a valid legal basis under the UK GDPR and, where applicable, the EU GDPR or other local data protection laws.

Contractual Necessity

Account creation and operation: we process identity, contact, account, behavioural and payment data to register and maintain your account, provide access to games, process deposits and withdrawals, and deliver customer support. This processing is necessary for the performance of the contract between you and the Operator.
Service functionality: we use technical and usage data to operate, secure and maintain the Website and to provide features you request, such as remembering preferences or enabling responsible gambling tools.

Legal Obligations

AML, KYC and regulatory duties: we are required to conduct identity verification, age checks, source-of-funds assessments and ongoing monitoring to combat fraud, money laundering and terrorist financing, and to meet any applicable regulatory reporting obligations in relevant jurisdictions.
Record keeping and dispute handling: we retain transaction and communication records to comply with accounting, tax and gambling-related laws, and to respond to lawful requests from competent authorities.

Legitimate Interests

Service improvement and analytics: we use behavioural, technical and cookie data to analyse how the Website is used, improve usability and security, optimise game offerings and fix technical issues. We do so only where our interests are not overridden by your rights and freedoms.
Fraud prevention and security: we process account, behavioural, device and payment data to detect suspicious activity, protect your account, prevent abuse of bonuses, and safeguard our business and other players.
Defending legal claims: we may process relevant personal data where necessary to establish, exercise or defend legal claims arising from or related to our services.

Consent

Marketing communications: we send electronic marketing (such as emails, SMS or push notifications) only where you have given valid consent or where otherwise permitted under applicable law. You can withdraw this consent at any time via your account settings (where available) or by following the instructions in each message.
Non-essential cookies: we use analytics, advertising and other non-essential cookies only after obtaining your consent through our cookie banner or settings, where required by law.

Purpose of Processing

We use the personal data described above for clearly defined purposes.

Provision of Services

Operating the Website: to allow you to register, log in, manage your account, place bets, participate in games and access other features on centerwins.com for the Bet Center project.
Payments and withdrawals: to process deposits, execute withdrawals, manage chargebacks or payment disputes, and maintain accurate financial records.
Customer support: to respond to your questions, complaints and requests, and to keep records of such communications.

Compliance, Security and Risk Management

Regulatory compliance: to perform KYC/AML checks, monitor transactions, implement responsible gambling measures and comply with applicable laws in the UK and other relevant jurisdictions.
Fraud and abuse prevention: to detect and prevent fraudulent transactions, account takeover, bonus abuse, collusion, money laundering and other unlawful or abusive activities.
Security and integrity: to secure our IT systems, enforce our terms, investigate suspicious activity and protect the rights, property and safety of players, the Operator and third parties.

Improvement, Personalisation and Marketing

Analytics and service optimisation: to understand how users interact with the Website, improve performance and usability, develop new features and tailor game offerings.
Personalised content and offers: where permitted, to tailor promotions, bonuses and recommendations based on your activity, preferences and risk profile.
Marketing communications: to send you newsletters, promotional messages and information about new features or services, subject to your consent or applicable legal permissions.

Disclosure & Sharing

We share your personal data only where necessary and subject to appropriate safeguards.

Service Providers and Business Partners

Payment providers: banks, card schemes, e-wallet providers and other payment processors receive relevant data to process deposits, withdrawals and refunds, and to conduct their own fraud and AML checks.
Technical and hosting providers: companies that provide IT infrastructure, hosting, cloud services, security monitoring, customer support tools and communications platforms process data strictly on our instructions.
Verification and risk management partners: identity verification services, AML/fraud detection tools and credit reference or risk-scoring agencies may receive identity, behavioural and transaction data for compliance and risk management purposes.

Group Entities and Affiliates

Affiliates and marketing partners: where you register via an affiliate link, we may share limited data (for example, account ID and conversion information) with that affiliate to calculate commissions and measure performance, subject to contractual restrictions.
Related entities: if the Operator forms part of a wider group or corporate structure, personal data may be shared within that group for internal administrative, compliance and risk management purposes, in line with this Privacy Policy.

Regulators and Authorities

Regulatory bodies: gambling regulators, financial regulators or other competent authorities in the UK, EU, Curaçao or other relevant jurisdictions may receive data where required by law or regulation, or where necessary to respond to lawful requests or investigations.
Law enforcement and courts: we may disclose data to law enforcement agencies, courts or legal advisers where necessary to prevent crime, enforce our terms, or defend or bring legal claims.

Advertising and Analytics Partners

Advertising networks and analytics providers: subject to your consent where required, we may share cookie or device identifiers and related data with advertising and analytics partners to measure performance, deliver or limit ads and improve our marketing. These partners process data under their own privacy policies and, where applicable, act as independent controllers.

In the event of a merger, acquisition, sale of assets or restructuring involving the Operator or the Bet Center project, your personal data may be transferred to the relevant third parties, subject to confidentiality obligations and this Privacy Policy.

International Transfers

Because the Operator and many of its service providers are located outside the United Kingdom and the European Economic Area ("EEA"), your personal data may be transferred to and processed in countries whose data protection laws may not provide the same level of protection as in the UK or EEA.

Typical Transfer Destinations

Offshore gambling and corporate jurisdictions: Curaçao and other possible registration or operational jurisdictions such as the Marshall Islands or Costa Rica, where corporate or licensing structures associated with the centerwins.com Website or the Bet Center project may be based.
Service provider locations: countries where our payment processors, hosting providers, analytics and other technical partners operate, which may include EEA member states, the United States and other regions.

Safeguards

Standard Contractual Clauses: where required by UK data protection law, we implement appropriate safeguards such as the UK-approved International Data Transfer Addendum or standard contractual clauses between the Operator and non-UK/EEA recipients.
Risk assessments and contractual protections: we seek to ensure that recipients provide an adequate level of protection by assessing their security practices, limiting data to what is necessary and imposing confidentiality and security obligations.

Where applicable, you may contact us using the methods described in this Privacy Policy to request more information about international transfers and the safeguards applied to them.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, accounting or reporting requirements, and to resolve disputes. Retention periods may vary depending on the category of data and applicable law.

Indicative Retention Periods

Account and identification data: typically retained for the duration of your account and for up to five (5) years after account closure, to comply with AML and record-keeping obligations and to handle potential disputes.
Transaction and payment data: retained for at least five (5) to seven (7) years from the relevant transaction, in line with financial and anti-money laundering requirements and applicable statutory limitation periods.
Behavioural and usage data: retained for as long as required for security, fraud prevention, analytics and service optimisation, usually for a shorter period, after which it may be anonymised or aggregated.
Marketing data: retained until you withdraw your consent or object to marketing, after which we will stop using your data for marketing and may retain limited information to record and respect your preference.

We may retain anonymised or aggregated data (which no longer identifies you) indefinitely for statistical, research or business analysis purposes. When we no longer need personal data, we will either securely delete it, anonymise it or, where deletion is not technically feasible, store it securely and segregate it from further processing.

Your Rights

Subject to applicable law (including the UK GDPR, and where relevant the EU GDPR and Mexican data protection legislation), you have certain rights regarding your personal data.

Core UK/EU Data Protection Rights

Right of access: you can request confirmation as to whether we process your personal data and obtain a copy of that data, together with related information.
Right to rectification: you can request correction of inaccurate personal data and completion of incomplete data.
Right to erasure: you can request deletion of your personal data in certain circumstances (for example where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis).
Right to restriction: you can request that we restrict the processing of your personal data in certain circumstances, such as while we verify its accuracy or assess an objection.
Right to object: you can object at any time to processing based on our legitimate interests, including profiling, and we will stop processing unless we have compelling legitimate grounds or the processing is needed to establish, exercise or defend legal claims.
Right to data portability: in certain cases, you can request that we provide personal data you have supplied to us in a structured, commonly used and machine-readable format, or that we transmit it directly to another controller where technically feasible.
Right to withdraw consent: where processing is based on consent (for example marketing or non-essential cookies), you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

Additional Considerations for Mexican Users

If you are located in Mexico, you may have additional rights under the Federal Law on the Protection of Personal Data Held by Private Parties ("LFPDPPP"), commonly referred to as ARCO rights: access, rectification, cancellation and opposition. To exercise these rights, you should follow the procedures described below, clearly indicating that your request is made under Mexican law. We will assess such requests in accordance with applicable legal requirements and our cross-border obligations.

Exercising Your Rights

How to submit a request: you may exercise your rights by contacting us via the communication channels made available on centerwins.com (for example, through any support or contact feature) and clearly stating that your message is a "Data Protection Request". Where applicable, you should specify the right you wish to exercise and provide sufficient information to identify your account.
Identity verification: to protect your privacy, we may need to request additional information to verify your identity before responding, particularly for access, portability or deletion requests.
Response timeframes: we aim to respond to your request within one (1) month of receipt. This period may be extended by up to two (2) further months for complex or numerous requests, in which case we will inform you of the extension and reasons.
Fees: we will not charge a fee for handling your request unless it is manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to act on the request, as permitted by law.

Cookies & Tracking Technologies

We use cookies and similar technologies on the centerwins.com Website to ensure it functions correctly, to enhance your experience, to analyse how it is used and, where permitted, to support marketing activities related to the Bet Center project.

Types of Cookies

Strictly necessary cookies: essential for the operation of the Website and the provision of services (for example to maintain your session, authenticate you after login and ensure security). These cookies cannot be switched off in our systems.
Functional cookies: enable enhanced functionality and personalisation, such as remembering your language or region and saved settings.
Analytics and performance cookies: collect information in aggregated form about how visitors use the Website (such as which pages are visited most often) to help us improve performance and usability.
Advertising and targeting cookies: may be set by us or by our advertising partners to build a profile of your interests and show you relevant ads on our Website or on other sites, subject to your consent where required.

Managing Cookies

Browser controls: most web browsers allow you to refuse or delete cookies via their settings. Please note that blocking certain cookies may affect the functionality of the Website and your ability to use some services.
On-site settings: where available, you can manage your cookie preferences via a cookie banner or settings panel on centerwins.com, allowing you to accept or reject non-essential cookies.
Third-party opt-out tools: some analytics and advertising providers offer their own opt-out mechanisms, which you can use in addition to the options above.

Data Security

We take the security of your personal data seriously and implement technical and organisational measures designed to protect it against unauthorised access, loss, alteration or disclosure.

Technical and Organisational Measures

Encryption: we aim to use Transport Layer Security ("TLS") version 1.2 or higher to encrypt data transmitted between your browser and our servers, and we seek to apply encryption or equivalent safeguards for sensitive data at rest.
Access controls: access to personal data is restricted to authorised personnel and service providers who need it for legitimate business purposes and are bound by confidentiality obligations.
Authentication and logging: we implement authentication mechanisms, session management and logging practices to help detect and respond to unauthorised access attempts.
Security monitoring and testing: we seek to monitor systems for vulnerabilities and may conduct periodic assessments, audits or penetration tests, internally or via specialised third parties.
Staff awareness: personnel who handle personal data are expected to follow security and data protection procedures and may receive training on privacy and information security requirements.

While we aim to align our security controls with recognised industry standards (such as ISO 27001 or SOC 2 frameworks), we do not claim formal certification unless explicitly stated on the Website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; however, we will act promptly to investigate and mitigate any suspected data breach and, where required, notify affected individuals and relevant authorities.

Complaints & Contacts

If you have questions, concerns or complaints about how we handle your personal data, we encourage you to contact us first so that we can seek to resolve the matter informally.

Contacting the Operator

Initial contact: please use the support or contact options available on centerwins.com (for example any "Contact Us", "Help" or live chat feature) and clearly indicate that your message relates to "Privacy / Data Protection".
Information to include: provide your account ID or username, the country in which you are located, and a clear description of your concern or request. Do not include full payment card numbers or other highly sensitive information in open-text fields.
Response times: we aim to acknowledge privacy-related complaints within a reasonable period and to provide a substantive response within one (1) month. For complex matters, this period may be extended as allowed by law, and you will be informed of any extension.

Escalation to Supervisory Authorities

United Kingdom: if you are located in the UK and are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office ("ICO"), for example via https://ico.org.uk/make-a-complaint/.
European Union/EEA: if the EU GDPR applies to you, you may complain to the data protection authority of your habitual residence, place of work or place of the alleged infringement.
Mexico: if you are located in Mexico, you may submit a complaint or enquiry to the National Institute for Transparency, Access to Information and Personal Data Protection ("INAI"), for example via https://www.inai.org.mx, in relation to your ARCO rights and other protections under Mexican law.

This Privacy Policy is separate from any complaint mechanisms that may exist in relation to gambling regulation or dispute resolution with gambling operators. For example, offshore regulators such as Curaçao eGaming may provide player complaint channels regarding gambling services, but such channels do not replace your rights under data protection law.

Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, regulatory guidance, our data processing practices or the services offered via centerwins.com for the Bet Center project.

How We Will Inform You

Website publication: the latest version of this Privacy Policy will always be available on centerwins.com, and the "Last updated" date will be revised accordingly.
Direct notifications: for material changes, we may notify you via email (where feasible), account notifications, or prominent banners on the Website.
Advance notice: where required or appropriate, we will use reasonable efforts to provide at least thirty (30) days' notice before material changes take effect, to allow you to review them.

Your Choices

Continued use: if you continue to use the Website after the effective date of any changes, you will be deemed to have accepted the updated Privacy Policy.
Right to object or close account: if you do not agree with the updated terms, you may stop using the services and, where applicable, request account closure and exercise your data protection rights as described in this Privacy Policy.

Last updated: 1 January 2026